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WORK LIFE CONTINUUM

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A solution that solves individual employee problems that HR, brokers or EAP’s DO NOT want to TOUCH.

Employee Assistance Programs, or more commonly EAPs help employees manage their personal issues so they can be more productive at work. Our Work Life Continuum enhances those programs by offering full support, full productivity and greater savings on healthcare costs.

Employees do not always check their personal problems at the door when they come to work. They can be weighed down by depression, family conflicts, substance abuse, mounting debt or worry over an elderly parent or parent-in-law. Trying to navigate the complex healthcare system to find a qualified doctor or untangle a medical bill adds another layer of stress. These issues can escalate and result in lowered productivity and morale, and increased absenteeism, turnover, accidents, compensation claims, and healthcare costs. At Pride Life Insurance we offer a unique, comprehensive solution. Our Work Life Continuum program add-on provides employees with early and effective professional counseling and work/life support, fully integrated with our Health Advocacy Program personalized help to navigate healthcare. All through one number.

No employee falls through the cracks, management is supported, and risks and costs are reduced.

Our Work Life Continuum service cannot be individually purchased so ask your employer to call us if it’s not already offered 844-572-6771.

Need Assistance?

Talk to a concierge service representative today for free.

  (844) 527-6771
Honest Unfiltered Client Reviews

  • review rating 5  I've had nothing but a helpful and wonderful experience with Pride Life. I ran into a couple difficulties while trying to get my insurance situated and was helped every step of the way. Everytime i called, the staff member over my case was knowledgeable and thorough in getting the problem solved and making sure my insurance was never lost. If i called and left a message, i was always had a return call from them in a timely fashion and all questions were answered, plus some. Highly recommended and proffessional. Thank you Darren and Danny for a pleasurable experience and the opportunity to have health insurance. You are a definite asset to the company. Once again, highly recommended!

    thumb Zachariah Long
    5/15/2018
  • review rating 5  Superior Customer service from the operators and the service coordinators. Excellence in collaborating needs of my clients who qualified for health care. My clients were very happy knowing it was an easy process signing up for health care with a phone call in language and terms they could relate to. Hope to work with them again in the future.

    thumb Cathleen Monahan
    1/29/2018
  • review rating 5  They made getting insurance with their company fairly easily. They assisted me whenever I needed it. Even to the smallest detail. I would recommend this insurance company to my family and friends.

    thumb Terry Murphy
    3/22/2018
  • review rating 5  As a medical case manager, I’ve enjoyed working with the staff at Pride Life. Everyone is humble, compassionate and empathic. Each staff displays enthusiasm, initiative and remarkable service. It is a pleasure to always work along side this impactful organization.

    thumb Justin Guy
    1/25/2018
  • review rating 5  Pride Life assist with enrolling MANY of my clients into marketplace policies for their health, dental and vision needs . They are very prompt and are excellent with choosing the right marketplace policy. I've been connected with them for about 2-3 years now. I'd definitely recommend! - Lee W.

    thumb Lee Wilson
    1/25/2018

Full Service. Action-Oriented. Features of the Pride Life Insurance Health Advocacy program + Work Life Continuum program include:

 

Telephonic or in-person counseling.

Licensed, professional EAP counselors carefully listen, evaluate the employee’s needs and offer short-term counseling focused on coping strategies. Counselors address marital difficulties, alcohol and drug abuse, family/parenting issues, stress management, grief and loss, depression and other emotional problems. Appropriate referrals are provided for long-term counseling or specialized care.

Work/Life services.

Employees can call a work/life specialist, who will identify appropriate resources to help them better balance the demands of work, family and other aspects of their lives. More than simply providing a list of resources, our work/life specialists do the legwork to track them down and make the calls to confirm availability of any services needed. The work/life feature addresses: child care and eldercare, legal and financial counseling, identity theft resolution, and more.

Access to work/life website.

Employees can log on to search up-to-date resources and provider databases for a variety of needs, including summer camps, pet sitters and attorneys. Spanish content is provided. Webinars and onsite seminars. Informational sessions address a variety of topics, such as
time management strategies aimed to help reduce stress and promote greater well-being.

Organizational services for managers.

Professionals are available for unlimited consultations for help identifying and dealing with difficult employees, critical incidence planning, conflict resolution, threat assessment, disability management, violence prevention, and DFWP Substance Abuse Management Training. Reports on the effectiveness of the Work Life Continuum program are also provided.

Orientation and informational meetings.

A range of employee and employer orientation and presentation packages are available to keep employees and managers informed about key topics. Seamless integration with our core Healthy Advocacy program. Employees have unlimited access to a Personal
Health Advocate (PHA) for personalized help to resolve a range of clinical, administrative and insurance-related issues.

Turnkey communications.

A full range of ongoing print and electronic communications materials help introduce, educate and remind employees of the program.

Click on the links below to find out more about our insurance products and related services: