HEALTH ADVOCACY
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This low-cost benefit is paid by the employer and helps assist the individual, spouse, children, parent, and parents-in-law. Our Health Advocacy service cannot be individually purchased so ask your employer to call us if it’s not offered at work 844-527-6771.
Honest Unfiltered Client Reviews
Full-service clinical support:
- Explain diagnoses and treatment options
- Support following a difficult diagnosis
- Coordinate care for complex medical issues
- Identify gaps in care for health coaching*
- Arrange hospice and other services for terminally ill members
- Coordinate benefits between doctors and insurance companies
- Research and locate best-in-class providers for second opinions
- Coordinate the transfer of medical records, X-rays and lab results
- Research rehabilitation, adult day care and homemaker services
- Locate inpatient private duty nursing and home health aide services
- Arrange for home care equipment following discharge from the hospital
Help with administrative issues:
- Find the right doctors, hospitals and other providers
- Schedule tests and appointments
- Untangle medical bills
- Resolve insurance claims and billing issues
- Locate eldercare services and community resources
Answer benefit questions:
- Explain benefits coverage and resolve errors with providers and health plans
- Locate in-network providers
- Resolve eligibility issues and benefit/claim denials