Last Updated: June 5, 2018
INFORMATION WE COLLECT AND USE
Personal Information You Provide
Our Website was designed to provide you with a simply exceptional user experience and with personalized information to meet your insurance research and shopping needs. We collect select Personal Information provided voluntarily by you, for example, when you; (i) request insurance quotes, (ii) inquire about, apply for, and/or purchase insurance coverage or other types of products, programs, and services, or (iii) request service or when we provide service.
As part of the insurance quote process, we’ll collect Personal Information you provide to us such as your name, gender, date of birth, residence state, general health level, nicotine use, and your phone number(s) and email address. When you begin the application process, we’ll collect additional Personal Information you provided us such as information about your home, medical and health related information, driving record, social security number, avocations, job/income information, financial information, other biographical or demographic information about you and your family, and any other additional information as needed for the insurance carrier or if we believe we can better serve your needs. We will treat all such information as Personal Information as long as it is combined with Personal Information.
How We Use Your Personal Information
We work with several trusted nonaffiliated third-party service, vendor, and partner providers (the “Third-Party Providers”) in connection with our use of your Personal Information such as to; (i) provide you with a personalized and conveniently simple way to receive insurance quotes, (ii) assist you when you access Website content or inquire about, apply for, and/or purchase insurance coverage or other types of products, programs and services, (iii) contact you whenever you reach out to us, (iv) remain in touch with you using any contact information you provided to us to offer products, programs, or services we believe may be of interest to you, or for any other reason in compliance with all federal and state laws, rules and regulations. When we have the pleasure to speak with you on the phone, we record all calls for quality, training and legal purposes.
We also may use your Personal Information for a variety of other business purposes such as; developing and displaying content on the Website tailored to you, perform research and analysis about your use of our Website and its content, evaluate your potential interest in other products, programs, or services offered by us or our Third-Party Providers, to provide you with educational and/or marketing related content about products, programs or services that we or our Third-Party Providers offer, and for any other purpose disclosed as of the time you provide your Personal Information to us or otherwise, with your express consent.
OTHER INFORMATION WE COLLECT AND USE
You can always turn off all cookies using your browser settings, however, if you do so, you may not be able to fully experience the interactive and robust features of this Website.
Our website places a cookie on the hard drive of your computer. A “cookie” is a file which allows us to gather information based on the interests of our users. Our website also uses third-party cookies from Google Analytics, which allow us to use the Google Analytics Demographics and Interest Reporting. This reporting gives us insight into information relating to the website visitors, such as age, gender and interests on an anonymous and aggregate level. This will help us to understand browsing behavior to give you a better experience when visiting our website.
While we would recommend enabling cookies on your web browser in order to benefit from all of the features of our website, it is up to the individual to allow it. For information on how to enable or disable cookies on your browser, please visit your browser’s specific website.
Pixel Tags or Other Similar Technologies
We may collect and use pixels tags (also referred to as clear GIFs, web beacons, or pixels) when you visit our Website, a website of one of our Third-Party Providers or other third-party websites, or when you open email messages sent by us or on behalf of us. A pixel tag is a small, clear image that can be used for the purpose of tracking activity when HTML formatted emails are opened or accessed, for tracking activity on websites, and can often be used in combination with cookies.
We also use pixel tags and other similar anonymous data files on your device to perform various analytics such as measuring the performance and success of our marketing campaigns and your usage and response rate of our Website services via reports and other tools. We may also use such data to conduct market research and associate you with other third-party websites that you visited which may serve advertisements on our behalf across the internet. The pixel tags or similar files on your device provided to us and Third-Party Providers is anonymous and does not include Personal Information, but we may re-associate such anonymous data with Personal Information you provided after AccuQuote receives it.
We may use interest-based advertising Third-Party Providers to target, distribute and report on advertisements disseminated across the internet based on our interactions with you and information we receive from other third-parties. These Third-Party Providers may use pixel tags, cookies and other similar anonymous data files and combine it with other information they collect about your online use in order to recognize you across the different electronic devices you use. These Third-Parties may also match Personal Information we provide them with your IP address, which is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). This allows the Third-Party Providers to serve advertisements to you across the web, based on your IP address. If you do not want to receive the benefits of targeted advertising, you may opt-out of some network advertising programs that use your information by visiting the NAI Opt-Out page at http://networkadvertising.org/managing/opt_out.asp. Please note that even if you choose to remove your information, you will still see advertising when you are browsing online. However, the advertisements you see may be less relevant to you and your interests.
We and our Third-Party Providers may automatically collect information from your device, including attributes such as: your computer device type, operating system version, screen resolution, and internet browser. We use this information to ensure your Website experience with us is optimized regardless of if you are using a computer, tablet, phone, or any other electronic device.
We and our Third-Party providers may automatically collect information about your IP address. Your IP address is identified and automatically logged in our server log files whenever a visitor accesses this Website, along with the time of the visit and the page(s) that were visited. We use IP addresses for purposes such as calculating our Website usage levels, helping diagnose server problems, administering the Website, and geographic mapping.
Do Not Track (DNT) is a privacy preference that users can set in their web browsers, however, there is not yet a general understanding of how to interpret the DNT signal. At this time, our Website does not respond to Do Not Track browser settings or signals.
We reserve the right use, disclose and retain Other Information from this Website, of which is not defined as Personal Information, for any use indefinitely, or as permitted by any related laws, rules, or regulations. In the event that any laws require Other Information to be handled as Personal Information or if we combine such Other Information and Personal Information, then we may use and disclose Other Information for all other purposes for which we use and disclose Personal Information in addition to the uses listed under this section “Other Information We Collect and Use.”
SECURITY AND STORAGE OF PERSONAL INFORMATION
The security of your Personal Information is very important to us, and we are committed to protecting the information we collect. We use reasonably appropriate technical, physical, and organizational security measures to protect your Personal Information against unauthorized access or use. From time to time, we review our security procedures to consider appropriate new technology and methods. We use the secure sockets layer (SSL) security protocol to protect electronic transmission exchanges of Personal Information.
Unfortunately, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. Therefore, while we strive to protect your Personal Information and take reasonably appropriate measures to do so, we cannot make any express or implied warranties that guarantees absolute security of Personal Information.
All of our on-site operational and data processing systems are contained in a secure environment and that environment is access-controlled. We may also store your data on off-site servers or in secure facilities with whom we have contractual agreements that obligate the use of all appropriate security measures to protect your Personal Information against unauthorized access or use.
We may retain your Personal Information as long as needed, including if you do not buy anything from us or after you become a customer, and as required or allowed by law or as necessary to resolve disputes and enforce any of our agreements.
HOW WE SHARE PERSONAL INFORMATION
Examples of the ways we may share your Personal Information with our Third-Party Providers includes; (i) those authorized by us to use your Personal Information only as necessary to perform their functions and to the extent permitted by law such as; Website hosting, IT services, data entry, analysis or fulfilment, infrastructure provision, email delivery services, providers making phone calls on our behalf, exam services, order fulfillment services, quoting services, customer service, contact information verification, marketing and advertising research and communication, auditing services, legal and public records research, fraud services, legal services, and other required services, (ii) to insurance carriers, reinsurers, wholesalers, when you inquire about, apply for, and/or purchase products from us, (iii) to agents, brokers, producers, insurers, or their representatives, who may communicate about or market products, programs or services that they believe may be of interest to you, (iv) to any third-party in the event of a joint venture, sale, reorganization, assignment, transfer, merger, or any other disposition of the entire or any portion of our business or assets, (v) to any other nonaffiliated third-party who we believe may offer products, programs, or services that may be of interest to you, or for any other purposes in compliance with all federal and state laws, rules and regulations, and; (vi) if you have provided us a testimonial and provided express permission for us to share your comments.
When initiating quotes or applications for insurance products, we may utilize techniques that may make it appear that you continue to remain on our Website when you are actually on a Third-Party Provider website. During this experience, your Personal Information may be shared with Third-Party Providers through a secure quote API to help generate the initial quote request. In the event you decide to proceed with an application with a carrier partner, your Personal Information may also be shared with the carrier partner through a secure hand-off API between our system and the carrier information system. You may be contacted by an AccuQuote agent, producer, representative, or authorized partner to help complete your needs assessment, quoting or application process successfully in the interest of providing the best service possible.
We reserve the right to disclose or share your Personal Information as permitted or required by law or regulation and when we believe that disclosure is necessary or advisable, for example to; (i) protect our rights, property, or safety of us, our third-party vendors or partners, or others, (ii) to comply with a valid and effective subpoena or order issued by a court of competent jurisdiction or other legal process or by law, rule or regulation, (iii) for us to pursue available remedies or limit the damages we may sustain.
Please note that any Personal Information consisting of medical or health related information is only shared with our Third-Party Providers to perform business, professional or insurance functions on our behalf, and as expressly authorized by you.
This Website is not directed for its use by anyone under the age of thirteen (13) and we do not knowingly collect, use, share or disclose Personal Information entered from children under the age of thirteen (13) on this Website. We request that individuals under thirteen (13) to not provide Personal Information on this Website. If we are made aware that we collected Personal Information entered from a child under thirteen (13) years old, we will take measures to delete this information as soon as possible.
YOUR PERSONAL INFORMATION CHOICES
You may opt-out of receiving future advertisement or promotional emails regarding our products or services by clicking on the “unsubscribe link” appearing in those emails. We comply with all requirements as promulgated by the CAN-SPAM Act. Please note that if you opt-out of emails with us, you may still receive emails from us that are administrative or transactional related.
You may also opt-out from us sharing your Personal Information with non-affiliated third-parties. To make such a request, please send an email to: firstname.lastname@example.org or write us at: 4826 Jamestown Ave Baton Rouge, LA 70808. We will seek to comply with your opt-out request within a reasonable time period.
Please note that if you opt-out as described above, we are unable to remove your Personal Information from databases of nonaffiliated third-parties with whom we have already shared your Personal Information (i.e., to those which we have already provided your Personal Information as of the date on which we respond to your opt-out request). If you wish to opt-out of receiving marketing emails or further contact from such nonaffiliated third-parties, please utilize any available opt-out mechanisms within their emails or privacy policies, or contact them directly.
YOUR CALIFORNIA PRIVACY RIGHTS
If you are a California resident, pursuant to Section 1798.83 of the California Civil Code, you may ask us to refrain from sharing your Personal Information with certain of our affiliated or unaffiliated third-parties for their marketing purposes. To make such a request, please send an email to email@example.com or write us at: 4826 Jamestown Ave. Baton Rouge, LA 70808.